PATIENTS & VISITORS
At Anphon Medical Center, exceeding the needs of our patients, residents, their families, and visitors is our utmost priority. Our dedicated employees, physicians, and volunteers, are all committed to providing exceptional care and making extraordinary service a part of our culture. Our goal is to be the #1 health care service provider of choice in the region.
Patient Rights Summary
You Have the Right to:
- be informed of the hospital’s rules and regulations as they apply to your conduct.
- expect privacy and confidentiality in treatment consistent with providing you with good medical and psychiatric care.
- receive considerate, respectful care at all times and under all circumstances.
- expect prompt and reasonable responses to your questions.
- have your pain assessed and treated.
- know who is responsible for authorizing and performing your procedures or treatments.
- know the identity and professional status of your caregivers.
- know what patient support services are available, including access to an interpreter.
- have access to your medical records according to hospital policy.
- be informed of the nature of your condition, proposed treatment or procedure, risks, benefits and prognosis, and any continuing healthcare requirements after your discharge in terms you can understand.
- be informed of medical alternatives for care or treatment.
- refuse treatment, except as otherwise provided by law, and to be informed of the consequences of your refusal.
- receive access to medical treatment or accommodations regardless of race, age, sex, gender, gender identity or expression, sexual orientation, national origin, religion, disability, ability to pay or sources of payment.
- know if the medical treatment prescribed for you is for experimental purposes and to give your written consent to participate if you choose.
- participate in the decision-making process related to the plan of your care.
- have access to professionals to assist you with emotional and/or spiritual care.
- participate in the discussion of ethical issues that may arise.
- express concerns regarding any of these rights in accordance with the grievance process.
- complete an advance directive– appoint a medical power of attorney to make healthcare decisions to carry out your care